Terms of service

Last updated: February 12, 2026

These Terms of Service (“Terms”) govern your access to and use of the BATHALY website and services (the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you may not use the Services.

1. Overview

BATHALY operates this store and website to provide curated personal care and fragrance products. The Services are hosted and powered by Shopify.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.

2. Eligibility

By using the Services, you confirm that:

• You are at least the age of majority in your jurisdiction
• You are legally capable of entering into a binding contract
• You are using the Services for lawful purposes only

3. Products and Orders

All products are subject to availability.
We reserve the right to:

• Limit quantities per order
• Refuse any order
• Discontinue any product without notice

Descriptions, images, and prices are provided for reference and may be updated at any time.

We do not guarantee that product colours or representations will be exact on all devices.

4. Pricing and Payment

Prices are shown in GBP unless stated otherwise.
We reserve the right to change prices without notice.

By placing an order, you agree to provide current, complete, and accurate payment information.

Orders may be cancelled or refused if:

• Payment fails
• Fraud is suspected
• Information provided is inaccurate

5. Shipping

Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors.

Risk of loss passes to you once the order is handed to the carrier.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, which forms part of these Terms.

By placing an order, you agree to those conditions.

7. Product Use and Safety

Our products are for external use only unless otherwise stated.

You are responsible for:

• Reading all product labels and instructions
• Performing patch tests where appropriate
• Discontinuing use if irritation occurs

We are not liable for misuse, allergic reactions, or improper handling of products.

8. Intellectual Property

All content on this site, including text, images, branding, product names, and designs, is the property of BATHALY.

You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Conduct

You may not:

• Use the Services for unlawful purposes
• Interfere with site security or functionality
• Attempt to access data not intended for you
• Misrepresent yourself or your intent
• Abuse refund or dispute processes

We reserve the right to suspend or terminate access for violations.

10. Limitation of Liability

To the maximum extent permitted by law:

BATHALY shall not be liable for:

• Indirect or consequential damages
• Loss of profits or data
• Personal injury resulting from misuse
• Delays or service interruptions

All products are provided “as is” and “as available.”

11. Indemnification

You agree to indemnify and hold harmless BATHALY from any claims arising from:

• Your misuse of the Services
• Your violation of these Terms
• Your breach of applicable laws

12. Privacy

Your use of the Services is subject to our Privacy Policy, which governs how we collect and process personal data.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For questions about these Terms, contact:

hello@bathaly.com

BATHALY